How to reach support via email

If you prefer using email or cannot access the app, you can reach our support team directly via email.

How to send us an email:

1. Open your preferred email app or web client.

2. Create a new email addressed to: support@myfamio.com. 

3. In the Subject line, briefly describe your issue or request (e.g., "Cancellation request" or "Login issue").

4. In the body of the email, please include:

   • The email address associated with your account.

   • A detailed description of the issue or request.

   • Screenshots of the problem (if applicable).

5. Send the email.

Our support team will review your request and reply to you as quickly as possible.