To ensure you get the most accurate location information within the Famio app, it's important to adjust and optimize specific settings on your device. Here's a checklist to guide you through the process:
- VPN Usage: Avoid using Famio with a VPN, as it can compromise location accuracy
- Device Usage: Ensure you're logged into your Famio app on only one device at a time
- Wi-Fi Settings: Always keep Wi-Fi turned ON to enhance location accuracy
- Mobile Hotspots: Avoid using Famio with mobile hotspots or vehicles that have integrated Wi-Fi hotspots
- Location Services: Enable all location services, including both GPS and Wi-Fi
- Cellular Data: Permit Famio to use cellular data
- iOS: Go to Settings > Apps > Famio > turn Cellular Data to ON.
- Android: Go to Settings > Apps > Famio > Mobile data & Wi-Fi > turn Background data to ON.
- Data Saver: Ensure "Data Saver" is turned OFF
- iOS: Go to Settings > Cellular (or Wi-Fi) > tap your network > turn Low Data Mode OFF.
- Android: Go to Settings > Network & internet > Data Saver > turn OFF
- Physical Activity Permissions: This should be set to ON and allowed
- iOS: Go to Settings > Apps > Famio > enable Motion & Fitness.
- Android: Go to Settings > Apps > Famio > Permissions > Physical activity > select Allow.
- Precise Location: It's crucial to have this feature turned ON
- iOS: Go to Settings > Apps > Famio > Location > toggle Precise Location to ON.
- Android: Go to Settings > Apps > Famio > Permissions > Location > toggle Use precise location to ON.
- App Refresh: Reopen the Famio app if your phone's battery depletes entirely
- Parental Controls: Refrain from using parental control or security apps that might interfere with Famio
- Regular App Access: Open Famio once every two days to prevent it from entering "sleep mode"
- Phone Calls: Be aware that certain carriers like Verizon and US Cellular might not support internet use during calls, which can affect the app's performance
Specific Location Settings:
- Location Setting: Ensure it's set to "Always"
- iOS: Go to Settings > Apps > Famio > Location > select Always.
- Android: Go to Settings > Apps > Famio > Permissions > Location > select Allow all the time.
- Background App Refresh: Make sure this is turned ON
- iOS: Go to Settings > Apps > Famio > turn Background App Refresh to ON.
- Android: Go to Settings > Apps > Famio > App battery usage > set to Unrestricted.
- Low Power Mode: Turn this OFF to ensure the app runs efficiently
Note that if you struggle to locate someone in your group, the issue often lies with their phone's connection or signal rather than your device.